Papadakis Group is the exclusive distributor for new MAN and Neoplan buses, an authorized distributor for new MAN trucks and an importer of used buses of all manufacturers with a market share of over 40% in sales of such vehicles.

At the same time, Papadakis Group is an authorized repairer and distributor of genuine spare parts for the MAN and Daimler Groups buses and a Schmitz Cargobull Partner for trucks.

With the most up-to-date 1,200 sq.m. paint shop in the Balkans for medium and heavy vehicles, a vertical workshop unit and a repairs department, Papadakis Group offers professionals a full range of services from Purchasing a bus to After Sales Service.

Papadakis Group, through its MED Truck and Bus company headquartered in Elefsina, is a fully licensed Service Provider and Genuine Spare Parts for Mercedes-Benz and Setra and Mercedes-Benz Vans buses since July 2019.

The Group has been a partner of Mercedes Benz for the past 20 years in the sale of new Sprinter Mini Buses.

LANDMARK DATES
1974
Papadakis Bros O.E. is being Founded
1991
Exclusive Representation of Neoplan in Greece
1999
Signed a Deal with Daimler for the Production of Mercedes-Benz Mini Buses
2006
Exclusive Representation of MAN & Neoplan in Greece
2018
Completed New Workshop and Office Building for Service and After Sales
2019
Signed an Agreement with Daimler AG for Service and After Sales for Mercedes-Benz and Setra buses
1974
1991
1999
2006
2018
2019

QUALITY POLICY

The Company’s Management has developed its Quality Policy with the aim of designing and delivering high quality projects using effective ways of fulfilling its obligations to its customers so that it is always competitive.
The company through the Quality Policy is committed to:

• In designing and manufacturing products and providing high quality services.
• Delivering the products and providing the services at the desired time and fully meeting the requirements of its customers.
• Take the necessary steps to comply with the legal requirements related to employee safety and the general operation of the company.
• Developing conditions of mutual trust and cooperation with its partners / suppliers.
• Providing all necessary resources to safeguard the integrity of customer-owned products.
• Covering all privacy issues relating to any intellectual or commercial property of a client.
• To constantly monitor and participate in the developments of its industry.
• Effectively addressing and satisfying the existing and projected needs of the employees’ education, training and specialization.
• Providing the necessary resources to maintain and improve the efficiency of the Company’s Quality System.
• The ability to collect operational and performance results for the purpose of defining Quality objectives, the achievement of which is reviewed at regular intervals.

The tool through which the company implements, controls and adjusts, where necessary, its Quality Policy is the Quality System it has developed and implemented.
The validity and recognition of the Quality System is achieved through its certification by an Independent Certification Body in accordance with the international standard ISO 9001: 2015.

In order to implement the Quality Policy, the company considers the active participation of employees in the observance, development and documentation of all the processes required by the Quality System. All employees of the company contribute to the effective implementation and improvement of the quality system.
Quality policy is communicated to all staff.

Date: 01/12/2016

For the company

Administration

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